Refund policy

REFUND & RETURN POLICY — LAROVA

We want you to be happy with your order. Agar koi masla ho, hum theek karenge.

DAMAGED, WRONG, OR MISSING ITEMS — FREE REPLACEMENT
If your bags arrive damaged, torn, or you received the wrong item, we
will replace them free of charge. You pay nothing.

Contact us on WhatsApp at 0304 5316190 within 3 days of delivery. A
photo or short video of the item helps us send your replacement faster.

CHECK BEFORE YOU PAY
You may open and check your parcel in front of the rider before paying.
Agar cheez theek na ho, wapas kar dein.

CHANGE OF MIND — 7 DAYS
If you change your mind, you may return the product within 7 days of
delivery, provided:
  • The bags are unused and in their original packaging
  • The hand pump and all 5 bags are included

Return delivery cost is paid by the customer. Once we receive and check
the item, we will refund the product price.

WHAT WE CANNOT ACCEPT
  • Bags that have been used, opened, or sealed
  • Items returned after 7 days
  • Items returned incomplete or without original packaging

Because these are sealed storage bags, once used they cannot be resold.
We hope you understand.

CANCELLING AN ORDER
You can cancel free of charge any time before your parcel is dispatched.
Just message us on WhatsApp.

HOW REFUNDS ARE PAID
All our orders are Cash on Delivery, so refunds are sent by Easypaisa,
JazzCash, or bank transfer to the account you provide. Refunds are
processed within 5 working days of us receiving the returned item.

CONTACT
WhatsApp: 0304 5316190
Email: larova1204@gmail.com
Larova, Lahore, Pakistan

Agar koi shikayat ho, seedha WhatsApp karein — hum jawab denge.